Terms of service

1. Who We Are

Sparkling Stars Travel & Tours is a travel agency that helps you plan and book trips.
We offer tours, hotel bookings, transport, and travel support.

We work with trusted, DOT-accredited partners to give you a safe and smooth experience.

2. When These Terms Apply
These terms apply when you:

• Visit our website
• Send an inquiry
• Book a tour or service
• Use any of our travel support

If you do not agree, please do not use our services.

3. Your Responsibilities
When you use our service, you agree to:

• Give true and complete information
• Check your booking details before payment
• Follow local laws and travel rules
• Respect guides, staff, and local communities

You are responsible for your travel documents like:

• Passport
• Visa
• Health requirements

4. Booking and Payment

How booking works:

1. Tell us what you need
2. Get your travel plan and price
3. Confirm and pay

Your booking is confirmed only after full or required payment.

Payment terms:

• Prices are shown clearly (no hidden fees)
• Payments must be made on time
• Late payment may cancel your booking

5. Changes and Cancellations

If you cancel:

• Fees may apply depending on timing and supplier rules
• Some bookings may be non-refundable

If you request changes:

• We will try to help
• Changes depend on availability and partner rules

If we cancel:

This may happen due to:

• Weather issues
• Safety concerns
• Supplier problems

If this happens, we will:

• Offer a new schedule, or
• Offer a fair refund (based on partner terms)

6. Travel Risks

Travel has risks. These include:

• Flight delays
• Weather changes
• Health or safety issues

We help you plan well, but we cannot control all situations.
We do not promise a perfect trip.
We promise care, support, and honest service.7. Third-Party Services

We work with:

• Hotels
• Airlines
• Tour guides
• Transport providers

These partners are independent businesses.
We choose trusted, DOT-accredited providers, but we are not responsible for their actions or delays.

8. Pricing and Accuracy
We do our best to keep all details correct.

But sometimes:

• Prices may change
• Availability may change

If this happens, we will inform you before you confirm.

9. Limitation of Liability

To the extent allowed by law:

• We are not responsible for losses caused by events outside our control
• This includes delays, natural events, or partner issues

We always aim to support you and find solutions.

10. Intellectual Property

All content on this site belongs to Sparkling Stars Travel & Tours.

This includes:

• Text
• Images
• Branding

You may not copy or use them without permission.

11. Privacy

Your privacy matters to us.

• We collect only the information needed to serve you.
• We protect your data and handle it with care.

Please read our Privacy Policy for full details.

12. Changes to These Terms
We may update these terms when needed.

When we do:

• We will post the updated version on this page
• The new terms take effect right away

13. Contact Us

If you have questions, we are here to help.
Reach out to our team anytime for support.

If you have questions, we are here to help.
Reach out to our team anytime for support.